Frequently Asked Questions
Everything you need to know about NUVANT+ before you ask.
What is the NUVANT+ Belt?
It’s a consumer wellness wrap that uses LEDs to emit red and near-infrared light. You can use it at home while sitting, reading, or relaxing.
Is it a medical device?
No. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease.
Who should not use it?
Do not shine the LEDs directly into eyes. If you are pregnant, photosensitive, take photosensitizing medications, or have a medical condition, consult a professional before use.
How long is a session?
Typical sessions are 10–20 minutes per area. Start shorter and adjust based on comfort.
How often should I use it?
Many people use it daily or 3–5× per week. Consistency matters; experiences vary.
What does it feel like?
Most users describe a gentle warmth. Stop use if you feel discomfort.
Can I use it on multiple areas?
Yes, you can position it where it fits securely (core, lower back, hips, etc.).
Do I need gels, pads, or refills?
No consumables are needed. The LEDs are built-in and the belt is reusable.
How do I clean it?
Turn off/unplug and wipe with a soft, slightly damp cloth. Do not immerse in water.
How do I track my order?
You’ll get an order confirmation email, then a shipping email with tracking. Carriers may take time to update scans.
Can I change/cancel my order?
If it hasn’t shipped, we’ll try to help. Once shipped, changes can’t be guaranteed.
Do you ship internationally?
Yes, but times and costs vary. Duties/taxes may be collected at delivery.
What’s your return policy?
See our Returns page for conditions and timelines. Please review before sending items back.
Is there a warranty?
Yes, it’s covered by our standard warranty against manufacturing defects. Keep your order number and receipt.
Can kids use it?
It’s designed for adult use. Keep out of reach of children unless directed by a qualified professional.
What if I don’t see results?
Responses vary. Some people notice changes sooner than others. Consistency over several weeks is recommended.
Do you give medical advice?
No. Information here is general and for consumer use only. Always consult a professional for medical questions.
I still need help—how do I reach support?
Most questions are answered above. If you still need help, use the Contact page and include your order number.
Disclaimer: NUVANT+ is a consumer wellness product. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. Information here is for general purposes only and does not replace advice from a qualified professional.